Experience and Education
Jun 2018 - Oct 2022
- Developed and implemented data-driven SAAS business applications, including CRM, ERP, and supply chain management software.
- Created custom analytics solutions to enhance customer decision-making, increasing data-driven insights by 30%.
- Performed software testing, provided 24/7 client support, and developed future software development plans.
- Conducted comprehensive data analysis to optimize marketing, sales, human resources, and accounting, improving overall business metrics by 25%.
- Designed and deployed machine learning models to predict customer behavior, resulting in a 20% increase in retention rates.
- Led the development of advanced data visualization tools using Tableau and Power BI, enabling clearer business insights and improved strategic planning.
Sep 2023 - Current
Majored in Machine Learning, Data Mining, Big Data Statistical Learning, Data Analysis and Database Management
2015-2020
Served as Head of Engineering Scientific Student Association for the 2018 to 2019 academic year , part of ICT